Welcome to Sansaar Vaidya. These Terms & Conditions govern your use of the Sansaar Vaidya website, products, services, consultation services and related features.
By accessing or using our website, placing an order, booking a consultation or using any service provided through the website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or our services.
1. ABOUT SANSAAR VAIDYA
Sansaar Vaidya is an Ayurvedic wellness business providing Ayurvedic products, wellness information and consultation-related services.
Our website is intended to provide information about our products and services and to facilitate purchases and consultation requests.
2. USE OF OUR WEBSITE
You agree to use this website only for lawful purposes.
You must not:
• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to any part of the website or its systems.
• Interfere with the security or operation of the website.
• Submit false, misleading or unauthorized information.
• Copy, reproduce or commercially exploit website content without permission.
• Use automated systems to access or collect website content in a manner that may interfere with the website.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, prices, ingredients and other information displayed on the website are accurate and up to date.
However, product appearance, packaging, colours and other visual details may vary slightly from images displayed online.
Product availability may change without prior notice.
We reserve the right to:
• Correct errors in product information.
• Update product descriptions or specifications.
• Limit quantities available for purchase.
• Discontinue products.
• Refuse or cancel an order where necessary.
4. AYURVEDIC PRODUCTS AND WELLNESS INFORMATION
Information provided on this website, including information about Ayurvedic products, ingredients, traditional uses, wellness practices and general health topics, is provided for informational and wellness purposes.
Such information should not be understood as a diagnosis or as a substitute for consultation with a qualified healthcare professional.
Individual results may vary.
If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have any concerns about using a product, you should seek appropriate professional medical advice before use.
Please follow the product label, recommended usage instructions and applicable warnings.
5. CONSULTATION SERVICES
Where consultation services are offered through the website, appointment availability is subject to the available dates and time slots shown at the time of booking.
Information submitted during a consultation booking should be accurate and complete.
Consultation services are intended to provide personalized Ayurvedic wellness guidance based on the information provided by the individual.
Booking a consultation does not create a guarantee of any particular health outcome or result.
We may contact you using the contact details provided during booking for appointment confirmation, scheduling, follow-up or service-related communication.
6. USER INFORMATION
When placing an order or requesting a consultation, you may be required to provide information such as your name, phone number, email address, address and other information necessary to process your request.
You are responsible for ensuring that the information you provide is accurate and current.
Our handling of personal information is governed by our Privacy Policy.
7. ORDERS AND ACCEPTANCE
Placing an order on the website constitutes a request to purchase the selected products.
An order is subject to availability, payment confirmation and acceptance by Sansaar Vaidya.
We reserve the right to cancel or refuse an order where there is a reasonable basis to do so, including:
• Product availability issues.
• Pricing or listing errors.
• Payment-related issues.
• Suspected fraudulent or unauthorized transactions.
• Incorrect customer information.
• Delivery or service limitations.
If an order is cancelled after payment has been received, any eligible refund will be processed according to our Cancellation and Refund Policy.
8. PRICING AND PAYMENT
Product prices displayed on the website are subject to change without prior notice.
Applicable taxes, shipping charges or other fees, where relevant, will be displayed during the purchasing process.
Payments are processed through the payment methods made available on the website.
We do not knowingly store complete payment card details on our own systems where payment processing is handled by third-party payment service providers.
9. SHIPPING AND DELIVERY
We make reasonable efforts to dispatch and deliver orders within the estimated delivery period communicated to customers.
Delivery timelines may vary depending on destination, courier availability, weather, operational conditions, public holidays and other circumstances beyond our reasonable control.
Once an order has been handed over to the delivery partner, certain aspects of transportation and delivery are outside our direct control.
Customers should ensure that the shipping address and contact information provided during checkout are accurate.
10. ORDER TRACKING
Where tracking information is available, customers may use the Track Your Order feature on our website.
Tracking information is provided through available courier or postal services and may be subject to updates or delays by the respective delivery provider.
We are not responsible for temporary inaccuracies, delays or interruptions in third-party tracking systems.
11. CANCELLATION AND REFUNDS
Order cancellation, return and refund requests are governed by our separate Cancellation and Refund Policy.
Please review that policy before placing an order.
Where a refund is approved, the refund method and processing time may depend on the original payment method and the relevant payment service provider.
12. INTELLECTUAL PROPERTY
Unless otherwise stated, the content available on this website, including:
• Text
• Logos
• Brand elements
• Product images
• Graphics
• Illustrations
• Videos
• Website design
• Page layouts
• Original content
is owned by or licensed to Sansaar Vaidya and is protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, sell or commercially exploit our content without prior written permission.
13. THIRD-PARTY SERVICES AND LINKS
Our website may use or link to third-party services, websites, payment providers, courier services, analytics services or other external platforms.
These third-party services operate under their own terms and privacy policies.
Sansaar Vaidya is not responsible for the content, availability, security or practices of third-party websites or services that we do not control.
14. REVIEWS AND USER-SUBMITTED CONTENT
If you submit a review, feedback, testimonial, image or other content to Sansaar Vaidya, you represent that you have the right to submit that content.
You must not submit content that is unlawful, misleading, abusive, defamatory, infringing or otherwise inappropriate.
By submitting content for publication, you grant Sansaar Vaidya permission to use, reproduce, display or publish that content for legitimate business, website or marketing purposes, subject to applicable law.
15. DISCLAIMER OF WARRANTIES
We make reasonable efforts to maintain the website and provide accurate information.
However, the website and its content are provided subject to availability and may contain errors, interruptions or temporary limitations.
To the extent permitted by applicable law, Sansaar Vaidya does not guarantee that:
• The website will always be available without interruption.
• All information will always be completely error-free.
• Third-party services will always operate without interruption.
• Any particular product or wellness service will produce a specific result.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
16. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Sansaar Vaidya will not be responsible for losses arising from circumstances beyond our reasonable control, including interruptions caused by third-party service providers, courier services, payment providers, internet connectivity or other external systems.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
17. FORCE MAJEURE
We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, government restrictions, public emergencies, strikes, transportation disruptions, technical failures, internet or telecommunications failures and other events beyond our reasonable control.
18. CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices or legal requirements.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after an update means that the updated Terms will apply to your use of the website from that point onward.
19. GOVERNING LAW
These Terms & Conditions are governed by the laws applicable in India.
Any disputes arising in connection with these Terms or your use of the website will be subject to the applicable courts and legal jurisdiction in India, subject to applicable law.
20. CONTACT US
If you have questions regarding these Terms & Conditions, you can contact us:
Sansaar Vaidya Ayurvedic Centre
Ludhiana, Punjab, India
Email: sansaarvaidya@gmail.com
Phone: +91 7973419058