Shipping Policy

Thank you for choosing our store. We are committed to delivering your order quickly, safely, and efficiently. Please review our Shopping Policy to understand how we process and deliver your orders.

1. Order Processing 

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During sales, festivals, or high-demand periods, order processing may take slightly longer.

2. Delivery Time

We currently ship across India.

Estimated delivery times are:

Location Estimated Delivery Time
Metro Cities 2–5 Business Days
Other Cities & Towns 3–7 Business Days
Remote Areas 5–10 Business Days

Delivery timelines are estimates and may vary depending on your location and courier service availability.

3. Shipping Charges

Shipping Charges, if applicable, will be displayed at checkout before payment.

We may offer Free Shipping on eligible orders during promotion or above a specified order value.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email or SMS with a tracking link to monitor your package.

5. Delivery Delays

Although we aim to deliver every order on time, delay may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Courier operational delays
  • High order volumes
  • Incorrect shipping information provided by the customer

We appreciate your patience and understanding in such cases.

6. Incorrect  Shipping Address

Please ensure that your shipping address, contact number, and PIN code are correct before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

7. Damaged or Incorrect Orders

If you receive damaged, defective, or incorrect product, please contact us with 48 hours of delivery.

To help us resolve the issue quickly , please provide:

  • Your Order Number
  • Clear photographs of the product and packaging
  • A brief description of the issue

Our team will review your request and provide an appropriate resolution as soon as possible.

8. Shipping Availability 

At present, we ship only within India.

We do not offer international shipping at this time.

9. Contact Us

If you have any questions regarding shipping or your order, we're here to help.

Email: sansaarvaidya@gmail.com

Business Hours: Monday - Sunday, 9:00 AM - 7:00 PM